True Blue Plumbing Reviews
Testimonials
Customer Satisfaction is Our Top Priority!
Check out some of the recent customer reviews for True Blue Plumbing. If you are a satisfied client, feel free to leave a review as well.
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Samuel was super professional and friendly. He gave us all our options and answered our questions honestly. Nikki and the front desk was communicative and helpful in all our scheduling needs. Their prices were comparable to other quotes we got but TBP was our choice based mostly on personnel. We had a leak in the pipe between the house and the meter causing a major increase in our water bill.
We ended up replacing the whole pipe due to a few concerns highlighted by Samuel with our original piping being end of life and erosion concerns.
All the work took just one day, they were efficient and arrived exactly when they said they would. We will call them for future plumbing needs as well.
Lucy Backer
Great team to work with. Did a great job replumbing my bathroom. Highly recommend them—professional, friendly, punctual and very focused on doing the job right.
Marsha Calfee
I highly recommend True Blue. I was able to get an appointment shortly after contacting them Samuel came out immediately and performed an inspection of my water heater, shower and toilets in all 4 of my bathrooms. He tested the pressure and was able to diagnose a full valve problem. Samuel seemed very knowledgeable and provided professional and courteous service.
Michael Whalen
True Blue Plumbing was absolutely amazing. I called yesterday in a panic and they were able to send someone out today to repair my shut-off valves. I had a washing machine delivery scheduled, but it couldn’t be installed because the water valve behind the washer wouldn’t shut off. Samuel came out and took care of everything.
One thing that really stood out is that they text you ahead of time with your technician’s arrival info, including a picture and a short bio. I’ve honestly never had a company do that before, and it immediately made me feel more comfortable.
Their pricing was reasonable, and Samuel was very informative and walked me through the process so I knew exactly what was going on. I’m also a spiritual person, and before he left, Samuel asked if he could pray with me. That truly meant so much to me and almost brought me to tears.
Of course no one wants to spend a few hundred dollars around the holidays, but sometimes you just have to do what you have to do—and I’m so glad I chose True Blue Plumbing. I was thoroughly impressed from beginning to end, and they’ve definitely earned a returning customer.
Brit B
True Blue Plumbing has been my go to plumber for a few years now. James and his crew are very efficient and professional. I have had large $$$ jobs and small $ ones. Always pleased with the work they do. Great communication with office staff, easy to make appointments. They let you know when there arriving and show up on time. Much better service and prices than the big companies!
Cynthia
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Excellent rating
Based on 276 reviewsTrustindex verifies that the original source of the review is Google. Working with James and True Blue has been great. He is great guy to work with and very knowledgeable. I have never worked with a plumbing company that REALLY cares about what they do the way that True Blue does. tconnelly23Trustindex verifies that the original source of the review is Google. Had my water heater go out at 3 am, had a new one installed by 7:30! Great professional company! Make sure to ask for James He is Incredibly awesome and knows what you need and why you need it! Will never choose another plumbing company again! TRUEBLUE ONLY! Dominique Freeze23Trustindex verifies that the original source of the review is Google. James same out on time and performed his normal safety check, and I’m glad he did. I had abnormal water pressure? 80 psi rather than 60. I had a failed pressure reducing valve, a failed thermal expansion tank, a failed anode rod and I needed a heater flush. All this work was completed in 2 hours, at a fair price. I appreciate the Veterans discount applied also James! I highly recommend True Blue Plumbing!! Eugene SchulteTrustindex verifies that the original source of the review is Google. We had a wonderful experience with True Blue; the very kind receptionist was able to squeeze us in on short notice after our basement sump pump failed before Thanksgiving. When James and Samuel came to the house they were incredibly nice, professional, and accommodating (they even wore booties over their shoes in the house and put down plastic to protect the carpets as they were coming in and out). The work they did (replacing an overflow tank and the sump pump) was quick and fairly priced, and they walked us through everything before they started to make sure we understood the scope, taking time to answer our questions, etc. We never felt rushed or pushed into any decisions. Highly recommend! Allison KeeneTrustindex verifies that the original source of the review is Google. Outstanding service and timely execution. James was professional and personable. Wore a True Blue uniform which was clean, neat and professional looking. Would highly recommend them. Jim ChaneyTrustindex verifies that the original source of the review is Google. Overall good. Showed up when they said they would. Did a seemingly good job on a simple repair. My only gripe would be the pricing. $360 for what equates to about 45 minutes total of time (6 minutes for the repair and 39 minutes waiting for the glue to dry) and $8 in parts seems a bit high. I will probably not utilize them for my next issue but perhaps my task was not the sweet spot for this business. AJ DTrustindex verifies that the original source of the review is Google. If you need a plumber in the North Atlanta Metro Area, check out True Blue Plumbing. My Story: I heard a whistling coming from the basement every time we flushed a toilet. Turns out the pressure relief valve had failed the whole house was getting 150 PSI, yikes! James came in and saved the day and got the back of the house back down to 60 PSI like it is supposed to be. True Blue Rocks! Judi ForemanTrustindex verifies that the original source of the review is Google. Repeat customer here. James and Sam came in diagnosed the problem really quick. Very knowledgeable, friendly, and caring. Christine even text me a follow up to see how everything was going. I will use again. Thank you True Blue Plumbing Services. Dave Adams
Customer Satisfaction is Our Top Priority!
Check out some of the recent customer reviews for True Blue Plumbing. If you are a satisfied client, feel free to leave a review as well.
[reviews_rating theme=”badge tiny” class=”no-outline” link=”write review” limit=0]
Samuel was super professional and friendly. He gave us all our options and answered our questions honestly. Nikki and the front desk was communicative and helpful in all our scheduling needs. Their prices were comparable to other quotes we got but TBP was our choice based mostly on personnel. We had a leak in the pipe between the house and the meter causing a major increase in our water bill.
We ended up replacing the whole pipe due to a few concerns highlighted by Samuel with our original piping being end of life and erosion concerns.
All the work took just one day, they were efficient and arrived exactly when they said they would. We will call them for future plumbing needs as well.
Lucy Backer
Great team to work with. Did a great job replumbing my bathroom. Highly recommend them—professional, friendly, punctual and very focused on doing the job right.
Marsha Calfee
I highly recommend True Blue. I was able to get an appointment shortly after contacting them Samuel came out immediately and performed an inspection of my water heater, shower and toilets in all 4 of my bathrooms. He tested the pressure and was able to diagnose a full valve problem. Samuel seemed very knowledgeable and provided professional and courteous service.
Michael Whalen
True Blue Plumbing was absolutely amazing. I called yesterday in a panic and they were able to send someone out today to repair my shut-off valves. I had a washing machine delivery scheduled, but it couldn’t be installed because the water valve behind the washer wouldn’t shut off. Samuel came out and took care of everything.
One thing that really stood out is that they text you ahead of time with your technician’s arrival info, including a picture and a short bio. I’ve honestly never had a company do that before, and it immediately made me feel more comfortable.
Their pricing was reasonable, and Samuel was very informative and walked me through the process so I knew exactly what was going on. I’m also a spiritual person, and before he left, Samuel asked if he could pray with me. That truly meant so much to me and almost brought me to tears.
Of course no one wants to spend a few hundred dollars around the holidays, but sometimes you just have to do what you have to do—and I’m so glad I chose True Blue Plumbing. I was thoroughly impressed from beginning to end, and they’ve definitely earned a returning customer.
Brit B
True Blue Plumbing has been my go to plumber for a few years now. James and his crew are very efficient and professional. I have had large $$$ jobs and small $ ones. Always pleased with the work they do. Great communication with office staff, easy to make appointments. They let you know when there arriving and show up on time. Much better service and prices than the big companies!
Cynthia
5-Star Rated Plumbers
Always Striving To Be The Very Best Plumbers In Town!
Our Services
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Excellent rating
Based on 276 reviewsTrustindex verifies that the original source of the review is Google. Working with James and True Blue has been great. He is great guy to work with and very knowledgeable. I have never worked with a plumbing company that REALLY cares about what they do the way that True Blue does. tconnelly23Trustindex verifies that the original source of the review is Google. Had my water heater go out at 3 am, had a new one installed by 7:30! Great professional company! Make sure to ask for James He is Incredibly awesome and knows what you need and why you need it! Will never choose another plumbing company again! TRUEBLUE ONLY! Dominique Freeze23Trustindex verifies that the original source of the review is Google. James same out on time and performed his normal safety check, and I’m glad he did. I had abnormal water pressure? 80 psi rather than 60. I had a failed pressure reducing valve, a failed thermal expansion tank, a failed anode rod and I needed a heater flush. All this work was completed in 2 hours, at a fair price. I appreciate the Veterans discount applied also James! I highly recommend True Blue Plumbing!! Eugene SchulteTrustindex verifies that the original source of the review is Google. We had a wonderful experience with True Blue; the very kind receptionist was able to squeeze us in on short notice after our basement sump pump failed before Thanksgiving. When James and Samuel came to the house they were incredibly nice, professional, and accommodating (they even wore booties over their shoes in the house and put down plastic to protect the carpets as they were coming in and out). The work they did (replacing an overflow tank and the sump pump) was quick and fairly priced, and they walked us through everything before they started to make sure we understood the scope, taking time to answer our questions, etc. We never felt rushed or pushed into any decisions. Highly recommend! Allison KeeneTrustindex verifies that the original source of the review is Google. Outstanding service and timely execution. James was professional and personable. Wore a True Blue uniform which was clean, neat and professional looking. Would highly recommend them. Jim ChaneyTrustindex verifies that the original source of the review is Google. Overall good. Showed up when they said they would. Did a seemingly good job on a simple repair. My only gripe would be the pricing. $360 for what equates to about 45 minutes total of time (6 minutes for the repair and 39 minutes waiting for the glue to dry) and $8 in parts seems a bit high. I will probably not utilize them for my next issue but perhaps my task was not the sweet spot for this business. AJ DTrustindex verifies that the original source of the review is Google. If you need a plumber in the North Atlanta Metro Area, check out True Blue Plumbing. My Story: I heard a whistling coming from the basement every time we flushed a toilet. Turns out the pressure relief valve had failed the whole house was getting 150 PSI, yikes! James came in and saved the day and got the back of the house back down to 60 PSI like it is supposed to be. True Blue Rocks! Judi ForemanTrustindex verifies that the original source of the review is Google. Repeat customer here. James and Sam came in diagnosed the problem really quick. Very knowledgeable, friendly, and caring. Christine even text me a follow up to see how everything was going. I will use again. Thank you True Blue Plumbing Services. Dave Adams