Privacy Policy
Privacy Policy
This Privacy Policy outlines the policies and procedures of True Blue Plumbing regarding the collection, use, and disclosure of your information when you utilize our services. It also explains your privacy rights and how the law protects you. By using our services, you agree to the collection and use of information in accordance with this policy.
Interpretation and Definitions
Interpretation
Words with the initial letter capitalized have defined meanings under the following conditions. These definitions shall apply regardless of whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
Account refers to a unique account created for you to access our service or parts of our service.
Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to True Blue Plumbing, located in Snellville Ga.
Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.
Country refers to United States.
Device means any device that can access the service, such as a computer, a cellphone, or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. This term refers to third-party companies or individuals employed by the Company to facilitate the service, to provide the service on behalf of the Company, or to assist the Company in analyzing how the service is used.
Usage Data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).
Website refers to True Blue Plumbing, accessible from https://trueblueplumbing.com
You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the service. It may include information such as your device’s Internet Protocol address (IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track the activity on our service and store certain information. These technologies are used to collect and track information and to improve and analyze our service. The technologies we use may include:
Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.
Web Beacons. Certain sections of our service and our emails may contain small electronic files known as web beacons that permit the Company, for example, to count users who have visited those pages or opened an email, and for other related website statistics.
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These cookies are essential to provide you with services available through the website and to enable you to use some of its features.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These cookies identify if users have accepted the use of cookies on the website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service: To manage your use of our service and to monitor usage.
To manage Your Account: Your registration as a user of the service gives you access to different functionalities of the service that are available to you as a registered user.
To perform a contract: To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To contact You: To contact you by email, telephone calls, SMS, or other forms of electronic communication, such as mobile application’s push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates, when necessary.
**To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
To manage Your requests: To attend and manage your requests to us.
Retention of Your Personal Data
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Disclosure of Your Personal Data
With your consent: We may disclose your personal information for any other purpose with your consent.
Security of Your Personal Data
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
Links to Other Websites
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us through our website at https://trueblueplumbing.com/contact-us
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Based on 276 reviews Working with James and True Blue has been great. He is great guy to work with and very knowledgeable. I have never worked with a plumbing company that REALLY cares about what they do the way that True Blue does. tconnelly232024-12-18 Had my water heater go out at 3 am, had a new one installed by 7:30! Great professional company! Make sure to ask for James He is Incredibly awesome and knows what you need and why you need it! Will never choose another plumbing company again! TRUEBLUE ONLY! Dominique Freeze232024-12-18 James same out on time and performed his normal safety check, and I’m glad he did. I had abnormal water pressure? 80 psi rather than 60. I had a failed pressure reducing valve, a failed thermal expansion tank, a failed anode rod and I needed a heater flush. All this work was completed in 2 hours, at a fair price. I appreciate the Veterans discount applied also James! I highly recommend True Blue Plumbing!! Eugene Schulte2024-12-10 We had a wonderful experience with True Blue; the very kind receptionist was able to squeeze us in on short notice after our basement sump pump failed before Thanksgiving. When James and Samuel came to the house they were incredibly nice, professional, and accommodating (they even wore booties over their shoes in the house and put down plastic to protect the carpets as they were coming in and out). The work they did (replacing an overflow tank and the sump pump) was quick and fairly priced, and they walked us through everything before they started to make sure we understood the scope, taking time to answer our questions, etc. We never felt rushed or pushed into any decisions. Highly recommend! Allison Keene2024-12-06 Outstanding service and timely execution. James was professional and personable. Wore a True Blue uniform which was clean, neat and professional looking. Would highly recommend them. Jim Chaney2024-10-25 Overall good. Showed up when they said they would. Did a seemingly good job on a simple repair. My only gripe would be the pricing. $360 for what equates to about 45 minutes total of time (6 minutes for the repair and 39 minutes waiting for the glue to dry) and $8 in parts seems a bit high. I will probably not utilize them for my next issue but perhaps my task was not the sweet spot for this business. AJ D2024-10-23 If you need a plumber in the North Atlanta Metro Area, check out True Blue Plumbing. My Story: I heard a whistling coming from the basement every time we flushed a toilet. Turns out the pressure relief valve had failed the whole house was getting 150 PSI, yikes! James came in and saved the day and got the back of the house back down to 60 PSI like it is supposed to be. True Blue Rocks! Judi Foreman2024-10-21 Repeat customer here. James and Sam came in diagnosed the problem really quick. Very knowledgeable, friendly, and caring. Christine even text me a follow up to see how everything was going. I will use again. Thank you True Blue Plumbing Services. Dave Adams2024-10-14